• Shipping Information-
  1)  Shipping costs and delivery times are determined by the method of shipping, weight of the item(s) shipped, and the final destination of the package. You Found It Sports offers multiple UPS shipping methods including: Ground, 2-Day, 3-Day and Next Day.  Actual shipping costs will be displayed.
  2)  If you have specific shipping needs or any questions about delivery times and methods please email service@youfounditsports.com before placing your order.
  3)  Please note that UPS, our preferred carrier, does not deliver on Saturday and Sunday.
  4)  At this time we are unable to ship to APO/FPO locations.
  5)  You will receive emails during the order process giving status of your order and tracking information when shipped.
   
• Returns and Warranties-
  1) If you are not 100% satisfied with your order, You Found It Sports will gladly accept returns and credit your charge card, minus shipping and handling costs, within 30 days of purchase. All products must be returned in the original packaging. (This includes all tags and item containers). Failure to do so may result in a minimum 15% restocking fee. We will not accept returns on items that have been washed, used, worn or missing tags.
  
  2) Close-out items are considered final purchases and may not be returned, unless there is a manufacturer defect that is not listed on the buy page of the website.
  
  Product Damaged in Transit
  It is You Found it Sports policy to ensure all items shipped from our facility are packed according to "Best Business Practices", and leave our facility in good condition, free of any damage, other than unknown manufacturers defects. Once a package leaves our facility, UPS assumes responsibility for delivering the package free of damage. If an item is damaged in transit, You Found It Sports will file a claim with UPS. Once UPS resolves a claim, You Found It Sports will provide a substitute product of equal value to the customer. If the item is urgently needed, the customer also has the choice of purchasing an additional item. Once the claim is resolved with UPS, the customer will be refunded the amount of the purchase.
  
  McFarlane Products
  You Found It Sports will NOT accept returns for McFarlane products unless the figure itself is damaged. You Found It Sports will take very precaution to ensure the clamshell is in good condition when boxed and shipped. You Found It Sports will not assume responsibility if the clamshell is damaged in transit to the customer address. You Found It Sports will assist you with any claims against the carrier for damaged goods.
  
  Franklin Products
  If the Franklin product you ordered is missing an item, or damaged, you may contact Franklin directly at 877 225-8647 ext 178.

• PRICING
  
  Except where intimated otherwise, the List Price displayed for products on our web site represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. Such List Price is a comparative price estimate and may or may not represent the prevailing price in some particular area on any particular day.
  
  With respect to items or goods sold by youfounditsports.com sometime despite our best efforts, a small number of the items in our catalogue may be mispriced. Upon discovering a mispricing, we will do one of the following:
  
  If item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
  If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. youfounditsports.com expressly disclaims any responsibility or liability for any damage, loss, or injury arising out of:
  1) The activities of any merchant in third party contracts with youfounditsports.com
  2) The goods or services offered or the content displayed by any of the merchants,
  3) Your final purchase,
  4) Inability to purchase any goods or services.
  5) All prices and availability of products are subject to change without prior notice.
  
  Only you are responsible for paying the entire amount due on your purchase done at this site, including any applicable taxes, shipping and other charges assessed by us. But youfounditsports.com has no responsibility whatsoever for any miscalculation or omission of applicable taxes on any sale.
  
  You also represent and warrant that you are at least 18 years of age and that you possess the legal right to use youfounditsports.com Shopping in accordance with the stated terms and usage policies. You hereby also agree to supervise the usage by, and be responsible for the actions of, any minors or other family members, or anyone else with access to your computer and private information in conjunction of credit cards and/or registration account to access youfounditsports.com Shopping.
  
  
  Two simple steps to return your product:
  
  1) Email service@youfounditsports.com for a Return Authorization number. Please include a phone number for us to call with questions.  For your protection, packages shipped to our warehouse without a Return Authorization number will not be accepted, and immediately returned to the sender.
  
  2) Write the Return Authorization number on the outside of the package. Unless previously approved by You Found It Sports Customer Service, all return postage is the responsibility of the sender.
  
  Please send all return items to:

  Dropship Returns
  RMA # XXXXXXX
  2500 E. Mira Loma Way
  Anaheim, CA 92806

All returns without a Return Authorization Number on the package will be refused. No Exceptions.

All returns are subject to inspection by the Team at You Found It Sports.

Customized Jerseys as well as previously used products may not be returned.